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Hi Nicole, Sadly, I am writing to cancel our bookings for Steffi with Margaret in February and May of next year.
Steffi suffered with arthritis and over the last month she deteriorated and was in a lot of pain. So we made the heart wrenching decision to say goodbye. She was 14 ½ .
I have just spoken to Margaret to let her know of our sad news.
We are so very thankful that “TopDog Minders” was recommended to us. It has been such a comfort over the years to be able to go away and know Steffi was in a safe and loving home. Just like leaving her at Grandmas’! Margaret has been wonderful, always very caring and very aware of the needs of an old dog. We never ever went away worrying about Steffi and whether she would be okay. TopDog is very lucky to have a minder as loving and caring as Margaret.
I have recommended TopDog to a lot of people and will continue to do so. It is so nice to be able to leave your much loved pet in a warm and loving home with undivided attention and not in a kennel when you go away.
We thank you so much for your help in placing Steffi with Margaret and the other minders especially those times when called on at very short notice.
Regards Teresa and Frank
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Hi Nicole,
You were absolutely wonderful!! dealing with yourself and having chanel at barbaras has been fantastic and made my holiday the most relaxed one I have ever been on.Barbara is wonderful, a kind hearted and caring person and I will be using her as much as I can- I no longer dread the thought of leaving nel!! I have even convinced my partner who has an 18 year old dog to use top dog minders next time we go away ( I will send an email and have a chat with you about it) I will refer you to everyone I know and am very grateful for your great service. Thank you again, Elle
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I’ve used TopDog on a number of occasions now and have always been more than happy with the service provided by Nicole and the minders I have used. Amanda was great. She had no problems managing Bailey and his “special allergy needs” and didn’t hesitate when Bailey needed medication during his stay. Having another dog to play with during Bailey’s stay was also great and I’m sure helped him settle in better. I’d be very happy to use Amanda again. Nicole is always great to deal with and has been awesome at finding appropriate places for Bailey to stay! Vikki. |
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Hi Nicole, I picked Kiki up from Gerry yesterday afternoon. Gerry told me that Kiki was well behaved and no trouble. Kiki had many socializing opportunities with Gerry's family and friends dogs, which was fantastic. Kiki was happy to see me, but didn't rip my arms off trying to get to the car and go home! She was much calmer than when we previously left her in kennels, and has settled back in to our home routine without any fuss. If in the future we have the opportunity to take another holiday, I will definitely be contacting you at TopDog Minders to hopefully arrange for Kiki to stay with Gerry, or another wonderful dog loving carer. Thank you very much. Regards Odette. |
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Hi Nicole, We are back from holiday and all is back to normal. Best wishes for the New Year. Thanks to you people, our dogs – Winston & Belle - had an enjoyable stay with Kathleen. We are very happy with the care they got from her and her friends/family. We will definitely make use of your service again. Thanks and take care. Antonien |
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Hi Lynne and Nicole, I'm very sad to let you know that we will have to cancel our booking with Fay as today we had to put our dog to sleep. Sarsha had just turned 19 a couple of weeks ago and whilst she had been suffering from renal disease for a couple of months, it looks like she had a stroke last night and we had to put her to sleep today. She had been my wife's best buddy for the last 18 and a bit years. I will give Fay a ring to let her also know as she had looked after her before and done such a wonderful job for us. But I also wanted to thank TopDog Minders for providing us with such a great service. All the minders that we have had have been such wonderful people and we have truly appreciated how well that our baby has been looked after. Kindest Regards, Andrew and Leonie |
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Nicole - Wrapped with Judith. So much better than a kennel (Duncie Dog would not survive in a kennel - he would be so stressed) and just being able to pop around the corner to pick him up and drop him off was fantastic. I actually think that Duncan's life might have been better for him with Judith than it is at home; I am sure he was awarded more attention by her than what he gets in our busy household ! Thanks again it is a wonderful, professional and much needed service for our special pets. Helen. |
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Hello Nicole, Sorry is has taken me a while to write to you. The week leading up to our holiday, and this past week since getting back has been hectic to say the least. I could do with another holiday! Anyway, I just wanted to pass on a very big thank you for your wonderful services which we will be sure to use again and again in the future should the need arise. The very lovely Lesley who minded our two Jack Russel dogs (Coltrane and Roscoe) at her home in Balcatta did a brilliant job. I know our two boys received plenty of love and attention, and were cared for in just the same manner we would care for them ourselves. They were both extremely happy and healthy which was very indicative of Lesley’s excellent loving and caring skills. Her comments about our two boys and how wonderful it was an experience for her to have such adorable little dogs to look after nearly brought tears to my eyes. I knew to my very core the three of them (Lesley and the boys) had shared such a wonderful companionship throughout the week we were on holiday. Lesley was eager to mention she would graciously look after Coltrane and Roscoe time and time again, and we will most certainly contact Top Dog Minders in the future to request having Lesley again if ever we need our boys looked after in the future.
Please pass on our sincere thanks to Lesley. She well deserves all the credit I can give. What a wonderful service you offer. I can’t thank you and Lesley enough. I thoroughly recommend this service to anyone who would balk at the idea of having their loving pet locked away in kennels. All the best for now. Simon |
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Hi Nicole We cannot thank you enough for allowing us to have such a relaxing holiday, knowing that our little Muffin was so well taken care of. She is still refusing to talk to us or even look at us, I think if she had her way she would walk right back to Maureen and Tony. We tried explaining to her it was only a holiday and like our holiday all good things come to an end, and now it's back to reality for her and us. So thank you again, Maureen and Tony are really people who also happen to love dogs, which is so wonderful. So thanks again. We'll be in touch again in the future. Cheryl
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Hi Nicole I just wanted to come back to you and give Jane a big thumbs up for looking after Sam. I picked him up and he is healthy and happy and I think he made a good impression on Jane and her family. Very happy with the service and I will definitely use you again and would also ask that when I do that Jane be given the first option to look after Sam again. Thankyou Richard
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Hi Nicole / Liz, I was wanting to write to you despite this survey. Thank you very much for the this wonderful online service that helps people like me to find pet lovers who are happy to provide foster care for our much loved pets... Titan had wonderful time with Liz and her family. After reading the email from Liz saying that Titan enjoyed his first day cuddling with kids watching the movies, I was totally relaxed and knew that my little pup was well cared for.... I would certainly use your services again to find a carer for my dog when I travel interstate. This was the first time I had to keep Titan with a minder and Liz has been fantastic, so I have had no problems to report. Regarding improvement with this online service, there is nothing to comment at the moment, I'll let you know when I think of something that maybe added to your current services. Thank you once again. Regards, Smita |
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Kathleen was wonderful, the dogs looked like they were very well looked after. I would recommend Kathleen to anyone! If need be we would definitely use pet minders again. Thankyou. Sue
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Dear Nicole, I have only praise for Top Dog and the people, Evelyn of Byford, who looked after our dogs, Toby and Max. Our dog were happy, healthy and clean when we picked them up, in fact my only concern was that maybe the dogs would not want to return to us and stay with their new family! I can tell by the dogs behaviour since they have returned that they where not traumatised by their experience, this has not always been the case when they have stayed with relatives or the one time they where in a kennel. The staff when booking the dogs in where very helpful and answered my numerous phone call with patience and courtesy. I will use Top Dog again and recommend it to my friends. Thank-you Krystle |
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Lesley is fantastic. She is a lovely person and was very thorough when discussing Maks and his needs and I felt happy leaving him with her. Lesley could tell I was stressed and she phoned me later in the day to tell me not to worry and that Maks had settled, which made me feel much better. When I picked him up he was relaxed, happy and in excellent condition (he has dry eye, which Lesley treated). I cant praise her enough and will always ask for Lesley in the future. She is a true asset to TopDog and thank you Nicole for placing Maks with her. Adele. |
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Lesley was very understanding that i was anxious about leaving my little girl with someone new. Nicole was very quick to respond to my questions and had my dogs best interests in mind. The whole process was simple and as stress-free as using a service like this for the first time can be. Next time will be easy. Kahli. |
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Despite relatively short notice TopDog Minders could still provide a suitable sitter for our pet labrador. In fact he must have had such a good time with the sitter that he even seemed a bit depressed on his first couple of days home. Peter |
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Hi Nicole We picked up our dog Jim from Carole and Barry's house last night after our holiday. We just wanted to say how healthy and relaxed Jim is. It was so obvious that Carole, Barry, Emma and Matt all absolutely adored him. He received so many walks and cuddles and so much love while he was with them. As we were a little anxious about leaving Jim, Carole kindly gave us regular updates on how Jim was coping while we were away. We will not hesitate to leave Jim with this family again, and we will recommend the wonderful service provided by Top Dog Minders to all our friends and family at every opportunity. Thanks again Brett and Charlie |
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Hi Nicole, Was going to send email & thank you. Mardi was fantastic so was Jazz, Mack misses playing with her. Will definitely ask her to look after them again. Your service is great & have told a few people about it. Thank you once again, Wendy, Mack & Holly |
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Hi Nicole, We were thrilled with the service provided by your company and Laine We would definitely use you again, Laine is a wonderful caring dog lover We had absolutely no problems and will be recommending your company to anyone and everyone We can’t see any need for improvement – you can’t improve on perfection Nikki . |
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Pene and her daughters were wonderful! Buffy was happy and healthy upon our arrival. Nicole @ topdog was professional, helpful and patient when I suffered computer difficulties mid process. Only problem was the tears of Pene's yoiungest daughter - she did not want Buffy to go home! It was sad, but wonderful that she had "loved" our very loveable pooch so much.
Emma. |
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Hi Nicole, Thank you once again for putting is in contact with Lorraine and for the service that you provide. We have already been recommending your service to our family and friends J Kind regards Brendon & Tania |
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Hi Nicole All settling back in and have been meaning to email you and thank you for Bongo’s recent holiday. I know he had a lovely time with Nadine and the crew. We asked if he pined a bit the night we went and answer was no! He looked right at home when we went to pick him up and I think he would have gladly stayed! Nadine and her husband were so lovely with him and he got on well with the cats. It is a teeny bit of a longer drive for us to get to Nadine but I think he would love another stay there when we go away in future. Thanks again and hopefully we will be booking again soon – we all love our holidays Take care Jo |
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Hi Nicole Ella had a wonderful time with Carole and her family and we would definitely consider asking for them again. As Ella is so energetic, initially I was a little worried, but after receiving the most gorgeous photo of her nestled contentedly in her bed I felt more at ease. Thanks also to you for organizing Ella’s adopted family so quickly and professionally. We have recommended you to friends and they have made bookings with you. Kind regards Nola |
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Nicole did a great job finding a suitable match. Nadine was absolutely wonderful. Text me to tell me how everything was going and washed Bali!! Happy to hear that my dog behaved herself very well and that one of the cats and Bali fell in love. Tempted to book myself in along with my dog, so I can play with all the dogs and cats :) No hesitations whatsoever in booking again. Particularly if Nadine and her family are used. |
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Laine was fabulous. Scooter really loved staying with her and her dogs. Scooter is a very active dog and Laine coped really well and even seemed to train him. He has come back to us happy and healthy. I would definitely use Laine and TopDog staff again. Great business. If Laine is available in April and would have Scooter again, we would love it. There were no problems on our part. If anything, Laine probably had to cope with a very cheeky, active dog. The service provided was very professional and we are grateful that we have now found someone who can love Scooter whilst we holiday. Thanks Nicole and Laine.
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Dear Noel & Irene We would just like to say a huge thank you for looking after Cassie so well whilst we were away. We have a very happy and contented dog who has settled back in very quickly. There is just one small change in her behaviour as she is constantly searching for a tickle & rub behind her ears – you certainly found her soft spot Noel! Many thanks – we would definitely look at using Top Dog Minders again. Kind regards Jim, Catherine & Cassie McNeilly
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Hi Nicole
Would just like to pass on (once again) our thanks to Jean for looking after our dog Macca last weekend. She is such a lovely lady and Macca seems to feel right at home at her house. Thanks and will definitely book Jean again to mind Macca
Maureen Taylor |
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Hi Nicole,
I wanted to thank you for arranging Jude's stay with Pam. She is truly wonderful (as you predicted). Given his age and infirmities, Jude's not the easiest dog to care for. She was brilliant with him, and he actually seems in better shape (in terms of his weak leg) than when we dropped him off. Obviously he was very happy at her home, and very lucky to have been welcomed there. We also deeply appreciated the email updates while we were away. I hope that, if she's available, she'd be willing to take him again--he was clearly flying first class there.
All best wishes, Johanna |
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I was most impress with every aspect of the service offered! The communication offered by all involved was fantastic, made the process very simple, and non stressful. Helen is an angel and it was evident very quickly that my dogs felt very comfortable with her. Thank you so much.
I would most definitely use this service again, and will be requesting Helen and her daughter.
It was a huge relief to know that my dogs were in such capable, loving and calm hands, and I know they enjoyed their "holiday"! I was especially touched by their sad faces looking back through the car window as we drove away, not wanting to leave Helen behind!! Dianne |
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Amy is a wonderful person who dearly loves dogs and our dog Josie bonded very well with her over the 2 weeks. She was well kept and fed and a happy chappy when we picked her up. Both, Amy and the TopDog staff seem to be very professional and dog loving :-)
Gerlinde |
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Liz was lovely and looked after Zeeva well and the TopDog staff were very helpful finding us a minder at such short notice, much appreciated!
We would definitely use you again.
The process was very smooth and it was easy to know what we needed to do and when, so thankyou.
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Hi Lynne
I had intended on emailing you even before I received this email. TOP DOG MINDERS – TOP SERVICE! I was so happy to come home to my little girl not only happy to see us but happy within herself and totally comfortable with Margaret. Amber is very easily stressed and doesn’t cope well with new things, but she was so comfortable with Margaret and had obviously been looked after with love and kindness. Margaret may be a long drive for us to get to but I can assure we will be asking for Amber to stay with Margaret when we go away again. To know that she is being looked after with such care and love, means I can go away and not worry or stress knowing she is in the best of care and I don’t come home to a shaking bald little girl. OK, she is not a little girl, more an old lady but she is my little girl and she was just like my little girl when we picked her up, which brought a lot of happiness to us. It means I can have more holidays. So thank you TOP DOG MINDERS AND MARGARET! YOUR TOPS!
Jude |
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Hello, We were extremely satisfied with your service! (Nicole was great in organising a minder for our two dogs at such short notice - so appreciated). Angie and John were fantastic, what a lovely couple, and obviously dog lovers. I felt totally comfortable in leaving my two girls with them. I would definately love to use your service again. We plan to go on holidays at Christmas and will be making arrangements over the next few weeks, so I'll be in touch again! I don't see any improvement necessary, you run a professional and user friendly service! Best regards Kath |
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Hey Nicole,
I just wanted to send a few lines to say THANK YOU so much for finding us Amanda, James & Jack to mind our precious Roxy whilst we were away.
We collected her this morning from Amanda who found it very hard to say bye, bye. They really did a amazing job, they gave her SOOO much love and attention and made her so very content over the last 12 days this therfore made Mum & Dad also very content whilst away on their hols! =)
It was a little ovewhelming to see just how much she had bonded wih them as a family, so much so it brought a tear to my eye as it did Amandas as we had to take her home with us this morning ='( We will most definately be using Yours, Amanda, James & Jack's service's again, as Roxy is just totally besotted and is sat a little depressed at my feet right now as I type this email to you already missing them =(
Thank You again Nicole =)
Kind Regards,
Laura & Aden
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Hi Nicole.
David was great!
The dogs (boys) appeared to have had a great time – and we would most definitely leave the boys with David again in the future.
Thank you for your efforts – we are very glad we stumbled upon your website when we did!
Kindest regards, Tim |
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Was so glad she was in great hands with a loving family who loved & cared about her so much. She was very well looked after & given lots of loving attention.
Would hopefully be able to have the same family if timing was good fo them when I go away again.
This was my own fault, forgot to take her brush & she came home with her tail a bit matted, as she would have been playing with Yoda, this was no fault of Jacky's, but something I will make sure of in the future.
A big thank you for having a vacancy that allowed me to use your service & meet Jacky & her lovely family.
Regards Wendy.
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To TopDog Minders Team, Many thanks for the experience in dog minding.This was our first time using TopDogMinders. It was a pleasure to meet Ivan in his home and Taj certainly appeared to be happy with his stay at Ivan's. There was no need to be anxious about Taj's care while we went away. This is such a professional service that I am happy and confident to use it next time it is required. All went extremely well and there will be no hesitation in recommending TopDog's excellent service to others.
OLLie. |
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Hi Nicole, I just wanted to say that David and Rosemary were absolutely wonderful with Keisha last week. She was very spoilt and very loved whilst with them, and we’d love to be able to use them again next time we go on holiday. There’s nothing like knowing your dog is well cared for whilst away from the family, and not fretting for you, or alone in a kennel. I can’t thank you enough!
Louisa |
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Yes 100% satisfied. Odette and Kurt were really great, they looked after our mishka like their own. It was mishkas first time and she was very clam and happy when we picked her up.Big thank you to Nicloe for organising mishka's stay in such a short notice.
Thanks & Regards Keshinee |
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I was very satisfied with our minder Jenny and the Top Dog Staff. The Top Dog staff were very professional and friendly. The online system, booking forms and payment method were easy to use. Jenny was lovely and put my mind at ease in leaving Jazzy with her. Jazzy looked good and was happy when we picked her up and settled back home with no issues. Thank you !
Would be happy to refer TopDog Minders to others
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We loved Jean! Thank you for arranging for her to mind Lachie. It made going away carefree. We are very happy customers and will definitely use your service again – especially if we can have Jean. Lachie would have happily stayed with her, she is a real sweetheart who spoilt him as we do.
Cheers, Jane. |
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Hi Nicole
Chile had a great time with Ron & Michelle. Please pass on our deepest appreciation to your minders for their hospitality and kindness. It’s great to find people who love our dog like we do. We’ve had some harrowing experiences with dog boarding kennels promising the world but not delivering on their promise so it was good to see that Top Dog Minders does honour its promise.
I’ve attached a picture of Chile you can use if you want to.
Thanks again.
Torrie
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Dear Lynne.
I'm sure Brandy felt very much at home with Liz and family. Already planning our next holiday and hope Liz will be able to mind Brandy again. For us its a much better option than sending the dog to a kennel.
Sandra.
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To Nicole.
Gerry is lovely and was very good with Lily. The TopDog staff were friendly and helpful. Its a fantastic and easy to use service. Thanks everyone. I will be in touch again next time we need a dog minder.
Abby. |
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Dear Nicole.
I would call us a "very happy 1st time customer" :-) very satisfied. Amy is a lovely lady and Josie - being a bit timid / wary with strangers - bonded well with her, even "kissed" her goodbye. Our dog Josie seemed very relaxed and the petminder Amy as well. She told us that Josie would be welcome again any time :-)
Gerlinde. |
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All were fantastic. Harvey was spoiled as he could sleep on the couch! All my enquiries were returned very promptly, Barbara very kind and even supplied grandchildren to keep Harvey truly happy!!!
Megan. |
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Hi all,
Thank you for your assistance with finding Cody a temporary home whilst we were overseas. We were very impressed with your service as a whole and would most definitely use TopDog Minders again. Cody was very happy and it was also evident that Kaye enjoyed her company and looked after her beautifully for us.
Thanks to you all, we will be recommending you to friends and family in the future.
Kind regards
Francesca.
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Lynne,
Dawn was a fantastic minder. If anything, she spoiled our “Jessie” even more than we do. We would most certainly recommend TopDog to anyone who is not happy with the usual “kennel” minding services. We have also recommended TopDog to a friend of ours who is a potential TopDog Minder. Thank you TopDog. Our Jessie was happy to see us but was in no way stressed when we picked her up; unlike other experiences she (and we) have had after leaving her with kennels that charge just as much, but which do not provide the loving care that TopDog Minders do....especially Dawn. Fabulous service. We will use TopDog again....if we can get Dawn.
Garry and Jan.
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Hi Nicole
Evelyn and her husband were great, they sent us a text the next day to let us know how they were going and to put our mind at ease. I would definitely put the dogs with Evelyn again (providing she is happy to have them again). Brilliant service for people who are apprehensive about putting their dogs with someone they don’t know or don’t like the idea of a kennel.
Samantha. |
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HI lynne,
Just a a note to let you know we picked up Layla and Jasmine our two eleven year old staffies from our minder yesterday, who was Margaret. We found them to be laid back and seemingly to have enjoyed the experience, in fact we think they even missed her last night. We have never left them with a stranger before so were a little apprehensive, but she was wonderful at putting our minds at ease and was always happy to tell us how they were on our numerous calls. It is such a relief to know we have this reliable option. We will definitely be taking advantage of your services in the future and recommending it to others. They even had their jackets which a friend had just made, but stitching had come apart when I washed them the day and before departure mended beautifully.
Many thanks From Myra and Rick .
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Hi Guys
I really was very impressed with he level of care shown to Monty. Stephanie was great, and we were very satisfied with the service. Instead of not wanting to know us (usually very upset that we have left him), he seemed quite happy. We will certainly use your service again when we have the need, thank you all very much for your concern and we will certainly recommend your services to other people.
Linda Watson .
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Hi Lynne and Nicole,
Thank you for your brilliant service TopDog! I'd love to share my pleasant experience on your referral page =) "I'm truly impressed with the efficiency and professionalism from the TopDog team - Lynne and Nicole. It was the first time I've to entrust my little darling boy to a stranger so I was extremely anxious but Lynne and Nicole couldn't be more helpful and understanding throughout the whole process. I met with a few minders before finding the right match with Jane from Clarkson. When hubby and I picked Ozzie up at Jane's, we could tell that he had been very much taken care of and treated as part of Jane's family. Everyone seems to have been so involved with Ozzie and each has something to tell us about Ozzie during his stay. Great thanks to Jane and her family!
All in all, brilliant service and kudos to all! I'll definitely use TopDog again and will without a doubt recommend it to other dog owners."
Regards, Anita.
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Hi
We will be happy to use TopDog again and will recommend to others. Everyone we have dealt with (by phone, email and the most important – the carer!) has been friendly and professional and we would be more than happy to have Julie look after our pup again. It made it a lot easier to go away knowing that our pup would be well cared for. Thanks!
Kind regards Lynda .
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Joy was fantastic and really had your dog's interest at heart, 24/7. Flynn got on very well with Joy and Joy's dog Rueben, which I'm sure made her stay even more enjoyable, along with a large open garden for exploration and play. The office girls Lynne & Nicole were very efficent and very friendly, all phone calls or email requests I had were dealt with promptly. |
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Dear Lynne and Nicole
Thank you so much for the wonderful care of my two boys. I can tell they have had a lovely and relaxing time with you - both boys were happy and calm when we picked them up. Krug also still has his voice! He used to stress and fret so much from staying at conventional boarding kennels, he would come home without a voice. All I can say is "Whoever said there is no place like home have not stayed with you!" Thank you also for the photos and emails reassuring me that the boys are happy.
Thanks again Lynne! Jackie .
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Hi Lynne and Nicole.
Thanks for your email. Phillip and Annette were absolutely wonderful, and Bijou appeared to be very happy with them. They even made a video of him playing in the park with Bandit! They are both lovely people and Annette seems to have a "special way" with animals. Phillip took a few photos, which they had printed and gave to us, and will be posting a few more when they are printed.
Deb.
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Hello Nicole and Lynne.
In answer to your questions, Yes, I was so impressed with your service and with Kathleen , Cadbury dog had a wonderful stay with Kathleen and I think she was a little spoilt as she mopped around all day on her return home. Please pass on my thanks and gratitude to Kathleen.
As you know I was very skeptical about leaving Cadbury in a new environment, but will never again leave her in a kennel, I will definitely use top dog minders again. I would like to rebook Cadbury with Kathleen for over the Christmas break. I saw no problems at all and don’t feel that anything could be improved. From the very 1st email I sent you - to picking Cadbury up from Kathleen, was more than I had ever expected I will recommend your service to all my friends , thank you, thank you .
Kerry and Cadbury dog .
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Beth and Jim were amazing, wonderful people whom love dogs and we were so lucky to have them look after Jimmy on our holiday. The sent us gorgeous photos of our dog and e-mails letting us know what he was up too which provided us much joy and comfort and made us really relax and enjoy our holiday knowing our dog was having a holiday at Beth and Jims home. I love Beth and Jim as dog sitters very much and our dog Jimmy I think didn’t want to come home as he got so much of their time, energy and much care from them on his stay. We are going away next year for about 19 days and we would have loved to use Top Dog and for Jimmy to go back to stay with Beth and Jim but the cost is just too unaffordable for us to comprehend for longer stays beyond a week. Our dog absolutely loved staying with Jim and Beth there were absolutely no problems. The service from Beth and Jim was unbelievable and we were blessed to have our dog so beautifully cared for while we were away on holiday.
Danae. |
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We did not have to worry ,we had a great holliday so did our dogs . Evelyn and Dave took great care of them. They are really lovely people. Would recommend topdog to anyone . Thank you.....kind regards Roslyn. |
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Dear Nicole,
I found the service offered by Lorraine and the Top Dog Minders to be of the highest possible quality. I was worried initially about leaving Bella with total strangers, but after my initial visit with Lorraine my mind was put at rest, Lorraine and her family were lovely and made us, and Bella feel very welcome. It is the first time that Bella has been left with anyone other than family in her 7 years but she was obviously so very well loved and cared for which is comforting to know. We would definitly use the service again and would hope to be able to get Lorraine again although Im sure all of your minders are just as caring. We had no problems at all, after feeling very teary when we first left Bella, Lorraine sent me a text message later on that night to tell me that she had settled down well and was curled up in front of the fire with her, I was so relieved and was able to go on holiday knowing she would be loved and made a fuss of. I cant imagine what improvements could be made to the outstanding service you allready offer, everything was absolutly perfect. Thank you Lorraine and Tod Dog Minders for everything. Sheila.
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Just wanted to say how delighted we were with Jane looking after our 2 boxers. The service we recieved couldn't have been better. I will happily use Jane again and have already recommended her to family and friends. Thanks again for letting me relax on my holiday knowing my very much loved dogs were in good hands.
Mairi .
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I initially found out about this service at the Million Paws Walk, which was only a week out from when I was going away! All staff that I spoke with were knowledgeable, speedy and helpful, with excellent communication. Karin was my minder, and her and her whole family were wonderful with Baxter. This was the first time I'd left my 6.5mth puppy overnight - needless to say I was pretty hesitant. Karin let me message her during my dog's stay to give me some peace of mind, and took excellent care of my pup. He was very tired when he got home, and almost went to sleep in the car (which he only does when he's really tired). It was a very personalised service, which suited me really well, especially having a fairly young dog who'd not stayed away from home before. The site is very user friendly. It has prices listed on it (unlike many kennels and boarding houses). Thank you so much for being so accommodating, at the last minute! I had a great time away, and so did my little Baxter :D
Lisa. |
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I would just like to let you know that I was more than happy to leave my dog Max with Jane from Clarkson. She is very professional and when I picked my dog up after his stay I could see how happy he was compared to the kennels where I have left him previously. My dog started off not cat friendly but after 4 nights with Jane he would sleep with their darling pussy cat. I would recommend Jane to anyone.
Regards Pauline .
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I was very satisfied with both the minder and TopDog staff. This was the first time my dog Molly has ever stayed away from home and I think she had a great holiday and was well looked after. I'm sure she would have been very stressed if I had placed her in a kennel rather than a minders home.
The site is well laid out, informative and easy to use. It was good reading through the referrals before I decided to use your service and I also enjoyed all the photos
Bradley. |
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Our doggie's carers were Judy and Ray and they were wonderful in every way. They kept in touch through emailed information and photographs and made us feel very welcome when we all met. Your office staff were always polite and clear in their information.
Patricia. |
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I was completely comfortable with leaving our dog Google with Ivan after our home visit to him. He seemed very confident and relaxed and I could see that Google would be treated as his own dog. When I picked Google up after our holidays he looked very well and fitter than when we left. He was also very relaxed and not clingy as he has been after kennels. I would definitely use TopDog again and would actually book my holidays if possible when Ivan was available I think you have a very professional site and your staff answered all my queries. I was very happy with TopDog. It has given me peace of mind for the future as to where I would leave Google. Thank you so much.
Ivan. |
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Our little dog was extremely well cared for. top dog staff are very efficient and patient, as i was having problems with my computer and they were very understanding. i didn't know that such a service existed. and both our dog and us were very happy. as he has never been kenneled and is 15 years old and frail we were reluctant to kennel him. Home care was a great "find" and is a great service.
Thanks! Addy. |
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Thank you, Joy was very helpful and even gave me a lift to the airport! Taggart was happy and healthy when I picked him up and i think he wanted to stay on!
Peter. |
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All steps of the process were very straightforward and easy to understand. The initial meeting went well the dogs took to Vaughn and his space immediately His laid back but assertive style was a good foil for Mandee who can be a bit hyper and really suited Millee as well. We were able to go on holiday without any worries and felt that Tracey & Vaughn could handle any issues that might have come up. The two dogs were sleek, well brushed and happy when we collected them. We would definitely use Top Dog Minders again. Thanks for a fantastic placement – we couldn’t have been happier in the choice of minders!
Warm regards David and Janice .
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Staff contacted me to touch base on services provided, from there we communicated via email, found the communication was magnificient. We did the meet and greet with the family and knowing that they're just as passionate as we are about our boys, going away was much easier for me this time around. Any issues that arises, the family would contact us immediately to let us know. Absolutely wonderful!
Kitty. |
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Hi Lynne,
I just wanted to say thanks, particularly to Helen for looking after Lochie while we were on holidays. She was fantastic with him and we could not have asked for better. We were very happy with Helen and would love to use her again in the future if she is happy to mind Lochie.
Thanks again,
Susannah.
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Our dog minder Elaine in Wanneroo was very loving and caring towards our dog Buddy and we would highly recommend anyone with an older or sick dog to her and Top Dog Minders. We would definitely use her again.
Peter and Rachel. |
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Antje was fantastic and we would gladly leave Molly with her again!!
Darren. |
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Pam and her husband were very nice and I felt really comfortable leaving Sandy with them. Thanks for a wonderful service and a minder that I felt really happy with. Takes the pressure out of going away for a few days now without having to ask family members to mind my baby. thanks topdog
Leesa. |
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Evelyn and Dave are fantastic with dogs and our two didn’t really want to come home! We would love to go back to Evelyn. We have already recommended TopDog Minder to friends.
Lynda. |
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I found the top dog staff to be fantastic and extremely prompt in replying to emails. I was very happy with Fay, and I suspect she was very happy with Harley! I think she was fairly worn out by the end of the weekend.
Helen. |
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Hi Lynne and Nic !
Id just like to say, Jane from Clarkson (top dog minder) and her family where amazing. My dog Hutch seemed to really enjoy himself, they looked after him really well. They walked him twice a day and took him to the beach, which he loves. Janes family are really pet friendly and and it is obvious they enjoy pets. Hutch really enjoyed being there as he seems to be a missing them.
I would certainly use Jane again. I have passed on topdog details to my friend and colleagues who have pets.
Peter.
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Dear Topdog staff.
I am very happy. I have already recommended you to many people. I am very impressed how organised you have been, and how quickly you have managed to find a suitable sitter. Some of my friends have groaned at your price, and how dog kennels are cheaper. I guess it all comes down to how important your dog is, as the same people also moan about the conditions in the kennels!!
Cheers, Fiona.
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Hi Everyone,
just a quick note to say thanks for the great treatment Alison had given Burnie whilst we were away. means so much to us that we can go on holidays and not worry about his wellbeing. hope all is well with everyone.
thanks again. regards Di. |
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I am very satisfied. All my dealings with the TopDog staff were positive - staff were friendly and professional. Our Minder, Fay, was lovely and took great care of Pippa and Pixie. I went on holiday feeling very comfortable leaving them with Fay and upon our return noticed that Pippa and Pixie looked healthy, fit and happy - a very different picture to that I witnessed when picking them up from kennels last year. I like the site - it's easy to read and navigate and the cute pictures are always nice to see. Don't have anything negative to say. I would like to say thank you for providing such a great service. It's such a relief to have an alternative to kennels and it now means that I can go away without a heavy heart and can feel confident that they're in good, loving hands.
Carol. |
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Great care was taken with my dog and the response from Top Dog was very fast and efficient. I think Top Dog is the best thing ever invented, I hate putting my dog into a cage and its nice to go away and know he is in home comforts.
Linda. |
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We had Lorelie look after our two babies and she did a wonderful job we felt thouroughly at ease with her minding them and we could enjoy our holiday without worrying about them. we are happy we found out about your service, my husband and I love our dogs beyond belief but we also enjoy taking short breaks or we have to travel for work so we will indeed become regular clients I am sure
Kerry. |
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Jane is so passionate about makin Owen’s stay a true holiday… she spoilt him more than we do. By the way, your site is very easy to navigate.
Frank. |
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Hi Nicole,
I was very happy with Judith and Roy...I think Zac fitted in well and they took very good care of him..
I think they were very sad to see him leave!I hope that they will have him again next time.
Many Thanks, Susie .
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You helped us out at a time of crisis and got us a wonderful carer for our pets over xmas, thanks again for your wonderful effort and I will definitely be using your service again before going back to the original Kennel that let us down in the first place.
Tiona. |
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Nicole, we were delighted with Lola's minders, she came back relaxed and so well socialised. Annette was so 'maternal' and reassuring , we would not hesiate in using her again. In fact I am not really sure Lola wanted to come home !!!!! Always recommend you without hesitation and we have given your name to many of our friends.
Halina. |
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Hi Lynn,
Just wanted to give you some feedback about Odette and her husband where Ramsay stayed last week. Excellent minder!! They were really great with him, I think he had a nice time, they took him for some great long walks and Ramsay seemed really comfortable with them. Odette was happy to send some great emails with a picture of him while I was away which really helped with the "seperation anxiety" Would definately use this minder should I need to in the future!
Trisha. |
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Hi Nicole
We were extremely happy with our dogs minders, the dogs were spoilt rotten.
Sonia. |
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We already have recommended and will be using you again. We got a very healthy, happy and relaxed Grace back from her stay with Pam. We think Pam is wonderful!
Donna. |
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Dear Nicole,
I have only praise for Top Dog and the people, Evelyn of Byford, who looked after our dogs, Toby and Max.
Our dog were happy, healthy and clean when we picked them up, in fact my only concern was that maybe the dogs would not want to return to us and stay with their new family! I can tell by the dogs behaviour since they have returned that they where not traumatised by their experience, this has not always been the case when they have stayed with relatives or the one time they where in a kennel.
The staff when booking the dogs in where very helpful and answered my numerous phone call with patience and courtesy.
I will use Top Dog again and recommend it to my friends.
Thank-you Krystle.
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Hi Topdog!
Your phone service was good and the family that took care of our dogs (Roisin ) were genuine nice people who care about animals, not just dogs. Good show, keep it up.
Joel. |
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To the staff.
Both my "furrkids" arrived home happy and relaxed. Ros Blair was fantastic.
Sharon. |
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To Nicole and Lynne
Your minder Dawn was lovely and Trixie obviously well cared for. Thank you!
Jodie. |
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Elaine was absolutely fantastic! Thanks for recommending her to us .Our Max was further spoilt and loved which is what we wanted. Elaine was also great in letting us know how Max was getting along which allowed us to enjoy our break even more knowing that Max was getting along great! Nicole and Lynne were fantastic! Knowing that we were a little anxious about leaving Max you were great to talk too and very reassuring. Thankyou again Elaine for your gentle loving care of our Max!
Bev. |
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I was extremely statisfied with the TopDog staff!. I was very impressed with your prompt attention to my request for a minder. I was also very pleased that you were genuinely concerned for my pet “Charlie” & understood that he needed special care due to the fact that he was a rescue dog with a sensitive nature. I didn’t have to worry about Charlie during my time away from him. His minder Annette was a lovely lady that was genuinely excited to have Charlie stay with her. When I picked Charlie up I was a bit concerned he didn’t want to come home! Ha ha, he had too good a time at Annette’s house. I would have no hesitation in leaving him with Annette again should she be available to care for him. The site is very professional & easy to navigate – it gave me confidence to use your service as the concept is new to me.
Amanda. |
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Hi lynne
Just to let you know…bob and I were very happy with lorelie…she is a lovely lady and she looked after our ellie wonderfully…I think she totally spoilt her and she put our minds at rest when I phoned her during our holiday…and I will definitely use her again…in fact she is the one we want…she was totally marvelous…what a relief to find someone who is so great with our little dog..
Kind regards Rose.
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Hi, Nicole.
Thanks to you and Ros, it was a magnificent experience. I will definitely be in touch next time Hershey needs care. Thank you for your help.
Answers to questionairre below… Nicole was prompt and efficient with all correspondence. Ros (and her family) took great care of Hershey. Hershey came home content. I have already recommended you to my mother. I thought your pricing was just right.
Regards, Heather.
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Bruno and i loved edna. I would recommend you to friends or to the french bulldog awareness society. i would use the service and am actually after someone to look after bruno again soon.
Tessa. |
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The Topdog staff were very professional and friendly. I have already recommended you to friends. I have found that all information is easily accessed.
Nicola. |
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Was i satisfied with the handling of the booking and minder? TOTALLY ! Julie (our minder) was so wonderful, Maisy was sad to be home again!
Diane. |
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It was realy easy to set up and orgainise. Debbie was brilliant with Dougal as he is a bit of a sensitive soul . He certainly was not as stressed as when we picked him up from kennels. I am afraid that I never saw the old site to compare it to but it seemed to be easy enough to use and gave me the information that I needed.
Gillian. |
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What a wonderful service you provide. We had peace of mind on our holiday and Cheryl and her girls were fantastic. I was very happy with the staff and the minder.
John. |
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Cannot praise Noel and Irene enough. The dogs were extremely well cared for and Noel and Irene are lovely people. The dogs did not seem stressed at all but they did enjoy coming home. Would thoroughly recommend them to anyone. Can we have Noel and Irene next time I need the dogs looking after?
Debbie. |
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Extremely satisfied. The minder was brilliant. Above and beyond the call of duty. Great concept. Especially like the idea of meeting minder well before the event. Puts dog owner at ease when they go away.
Stephen. |
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Evelyn is a very nice lady, and really seemed to care for Mavis (the dawg), who was totally spoiled and loved it. Very happy to use you again when necessary (which isn’t very often) and would certainly recommend you. Natalie. |
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HI Lynne I heard about Topdog Minders on the internet My experience with Topdog Minders was excellent. I found Judith to be a very warm, caring person, who was very knowledgeable about dogs and especially older dogs, as she had looked after her own dog until a very old age. My dogs were happy in her home and it gave me a lot of comfort to know that they were living the good life while I was away. I would certainly use your service again and I have already recommended your service to others. I Think your service is very efficient and the whole process was streamlined, as far as I was concerned.
Kind regards Annette .
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Dear Nicole and Lynne.
More than satisfied with both - very efficient admin and very lovely minders.
We would definitely use you again and recommend you to everyone - your magnets on the fridge and it'll be the first number we call when we have more travel plans.
I found your company on an internet search - thankfully - and found the site very informative and easy to navigate - I especially liked the past customers feedback comments.
Thank you for making Lola's holiday so great - and a big thank you to Judy and Ray of Mount Lawley, a very special couple who took wonderful care of my special girl.
Bye for now. Jeannine.
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Dear Nicole and Lynne.
Just wanted to say how very pleased we were with the care and love that Minders Beth & Jim showered on Meggy & Pippy. They kept in touch conitually by email attaching some glorious photos , and presented us with a CD of memorable photos and a delightful and professional video of their antics They certainly went above and beyond to care for our babies. It was wonderful to go away with complete peace of mind in the knowledge that they were in such good hands. As we have said to Beth and Jim, No Beth & Jim….No hoildays for us !!!! I believe Beth & Jim have also sent you a photo of pippy in a stroller when taking him for a “walk” , and as you will have noticed he was very comfortable with the idea !!!!............Beth said that her neighbour wanted to poach meggy. So, thank you for recommending Beth & Jim , our lives wouldn’t be the same without them. Best regards
Elaine & Ivan.
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I was very happy with the service provided by both the TopDog team and Clare our dogs’ minder. Both Nicole and Lynne at TopDog were very helpful and great at finding a suitable minder for my “girls”. The minder Clare was great and both of my dogs came back relaxed after their week with her. Meeting Clare before leaving the dogs with her helped to reduce any fears that I may have had and it helped to reduce any worries that I might otherwise have had on holiday. I would absolutely recommend TopDog as the service the dogs get spoilt and don’t have the stress of being in a kennel. I find the website very easy to use and love the photos! The TopDog service is great and makes leaving “my girls” while I go on holiday less stressful as I know that I will come home to happy relaxed dogs. I hope to use you again in the future.
Dianne. |
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Thanks Nicole.
It was good to meet the minder before dropping the dog off to check the fit between the Dog and the Minder. Julie was terrific with Amber. When we arrived we received a text showing Amber at the beach that was a lovely touch. It was clear that Amber enjoyed her stay as she kept running back and forth to Julie when I picked her up. Julie was excellent in keeping Amber's allergies at a low level, which was really appreciated. Thanks heaps to Julie for doing an excellent job in looking after Amber. I feel confident in knowing we have a place that Amber is welcome to stay.
Bob. |
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Dear Nicole
Shirley and Frank were fantastic and so very caring. thank you for such wonderful service. May I request for Shirley to mind Max n Monty over the Christmas .
Fiona. |
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To Nicole and Lynne.
Boris seemed happy and healthy when I picked him up. I found your service to be very personalized. I felt very comfortable leaving our pet with Fay – particularly as he has some health issues which needed attending to.
Megan. |
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Hi,
Pete was smiling when I picked him up from > Odette and Kurt the other day. Thanks hugely for loving him for the > week I was away. It's very comforting to know that the little hairy > member of my family was in such good care - made my holiday so much > more enjoyable.
> Regards, Sarah and Pete.
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To Nicole and Lynne.
Yes, very much so. Odette and Kurt (not sure if that is his name) are very good. Their experience with dogs and how to handle different dogs (especially big dogs) helped me with having peace of mind during my holiday. To be commendable. They obviously treated my dog really good because when I picked him up, he looked in good condition. Top Dog Minders is a commendable service provider… especially if all minders are like Odette and Kurt. Thank you Odette and Kurt… much appreciate your service. Have a great holiday travelling around Australia and hope to see you again sometimes in the future.
Grace. |
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Dear Nicole.
I'm glad i saw your add in the sunday times as we were considering using a kennel but would use this service again as its about the same price per day as a kennel
Catherine. |
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To Nicole,
We were very happy with the service provided by you for our sons dog Marley. The people and the property he stayed on were beautiful.
He was very spoilt and we would definitely be more than confident to use your services again.
So much so, that I may even for the first time get my baby (who is 7 yrs old) and never been away from his house, minded by one of your minders the next time we are wanting to go away.
Thanks so much,
Tracy Patriarca .
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We were more than happy, we were totally comfortable and relieved knowing our dog was in such good hands. We met Jenny the minder and her family and they were fantastic!
This is an excellent service, I have only fabulous reviews and have already been passing on good feedback via word of mouth among my friends.
The staff at Top Dog are extremely efficient and helpful. Initiating phone calls and emails to confirm details. A very professional organisation to interact with!
We thank you very much and will certainly use your fantastic service again soon.
Many, many thanks!
Regards, Nicole.
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Dear Lynne and Nicole
We were so happy with the family(Roz Blair) that looked after our Zak-highly recommend them, we will defiantely be asking them to dogsit again! thank you topdogminders for choosing the Blair family to look after our dog.
Jenique.
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Thanks Lynne.
Cant thank you enough for all you have done; Pam and I are both very happy with the arrangements. Pam thinks she was "meant to take care of Annie" - and those are my thoughts as well; I was meant to have Pam to look after Annie - all in all a great result.
Kind regards Kathleen .
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Hi Lynne,
Don't know if my feedback form sent properly. If not here are my answers.
I heard about you from a neighbour.
Experience with minder was great, very friendly, helpful, willing to take eccentricities of dog on board, great facilities, spent a long time on first visit making sure Suzi was OK with their dogs. Dog was happy and healthy when returned. Admin was also very efficient and friendly.
Yes, will definitely use again, and have already been recommending to others, including local vet.
Regards, Georgina.
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Q. How was your experience with a TopDog Minder?
A. Excellent, Daphne was great and kept in constant touch with me via text messages to let me know what the dogs were doing and this made me feel very comfortable. I will be booking Daphne for around 9 days in July and again for two weeks from December 28th, 09.
Q. Do you have any ideas on how we can improve our service?
A. No. The key is matching the minder to the owners/dogs needs. Daphne has no pets which is great because my dogs are not very friendly with other dogs. She is also very friendly with them and i could see that they were very comfortable staying with her.
Adrienne.
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We have used Top Dog Minders a few times now. Both Barb in Belmont and Julie in Mount Hawthorn have been excellent. Bailey our little princess has been spoilt rotten on every occasion.I go away knowing she is being cared for so i enjoy my holiday. I think your business is very professional and the carers are well informed of the companys policies. I couldnt ask for anything better.
Thankyou. Jennie. |
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Hi Lynne,
Happy New Year! I just wanted to thank you again for your help in finding a nanny for rusty over the holidays. Judith was great- she is a lovely lady and obviously very caring. Rus had a great time and we are very grateful.
Cheers Nathalie . |
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Q. How was your experience with a TopDog Minder?
A. Brilliant!! Julie in Mt Hawthorn WA was fantastic ...i had to book at the last minute and she still made time for me to go around before the drop off time so i could meet her and see her place... she took on board what i told her about my dog (shes a rescue dog and has separation anxiety) as well as reassured me as i had a bad experience leaving Xena at a kennel.. when i came to pick her up, she was relaxed and looked like she'd had fun! Julie had even given her a bath and sent her home with some home made dog bikkies :) which she loved... Nothing was too much trouble.... i had made a mistake on my booking sheet, said i would be picking up at 8am instead of after work but Julie simply rang the agency who contacted me and she was happy to have Xena for the day, she even took her for a walk. I would not hesitate to leave Xena with anyone from Top Dog but will be asking for Julie :)
Jacqui. |
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Q. How was your experience with a TopDog Minder?
A. Great !! I have never liked the idea of leaving my dog caged up in a kennel. With TopDog Minders, I feel at ease whenever I go away. I especially like the fact that you can meet the minders beforehand, ensure you like where they will be staying and sleeping and more importantly, that everyone gets on with each other. My dog really does have a holiday and gets so much love and care, she seems so happy when I pick her up.
Jane from Clarkson is fantastic. She seemed to love my dog almost as much as me. :) She even text me updates with what Sammy was up to, where she was sleeping and what she was eating. She was spoilt and so loved. I was sorry to tear them apart in the end! Jane really is a dog lover and a fantastic dog-minder. I couldn't have asked for more.
Emma . |
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Hello Nicole
Just a quick note to let you know how happy we were with the care provided to Tyson by Keri and Nigel from Mindarie back in November.
Tyson was spoilt beyond any of our expectations and made our short break enjoyable knowing that he was happy with them. We would definitely be booking for our next holiday. Please pass on our regards and many thanks to them both for an exceptional service provided.
Regards Denise and Tyson . |
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Kim,
Just a note to thank you and your agency for booking our dogs with such lovely minders in Desley and John on the weekend. It was great to see them being given as much love as we do – maybe a bit more even! And a relief to leave them in a caring and comfortable home. We look forward to speaking with you again when we are in need of dog minding help. Many thanks, Natalie |
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Good morning Firstly, we would like to pass on our thanks to Fay for the care she provided to Jack and Ben during our recent holidays in October, particularly given the difficulties of managing Jack and his diabetes. Fay is a very caring individual and we are extremely pleased to have our “kids” in her care.
Kind regards Angus and Wendy. |
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Hi Nicole
We would like to thank Top Dog Minders for organising such wonderful care of our beagle, Bobby while we went away last week to Denmark. Ron and Michelle did a spendid job of taking care of Bobby and would you please pass on our thanks to them! We will definately be using your services again and will request Ron and Michelle if they are available to care for Bobby again in the future. To receive such professional services is indeed a rarity and we appreciate the help you provided us with. We were able to enjoy our holiday without having any concerns for the welfare of Bobby.
Thank you and best regards Rauleigh & Samantha. |
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Thank you Nicole for the lovely ladies that looked after Stella for the day on Friday 10th. It made Terry and my day much easier and we didn't have to worry about anything. Once again thank you Will recommend you to other people in our area if they require assistance.
Regards Chezley. |
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Hi Lynne,
I'd like to let you know that my dog bobby was taken care of very well, Su-Anne told me that the only way Bobby would settle(being such a baby) was to sleep with her every night, I thought that was fantastic, and Yes I would use your services again. Thank you very much
Kindest regards Jane . |
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Dear Lynne
Just a quick courtesy call to let you know how pleased we were with the arrangements made with you for John & Angie Wallace of Waikiki to look after Stellar, our border collie, whilst we were away overseas.
As well as John and Angie being two lovely people, Stellar was very much loved and cared for during our absence. We were delighted with the way Stellar was looked after, and I suspect she was a little spoilt!
I have already recommended TopDog Minders to family and friends and I’m sure you will receive contact from them in due course. Naturally, when we take our next long overseas trip, we will be using TopDog Minders again and would be most pleased for John & Angie to look after Stellar.
Many thanks and kind regards Brian & Pauline . |
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HI Lynne
I just wanted to let you know that we were so impressed with Judith in Cannington and the way she provided such wonderful care for our two dogs.
We got back at the week end and we think she provided outstanding care for both our dogs . I think she is a real pet person and so caring and warm towards animals including letting our little dog sleep with Judith ...which our dog loves to do at home.!!!!
Judith took care of their every need including medication for one of our dogs and it all felt just right .
We would have no hesitation in placing our dogs in Judith's care again and felt they were in 100% good and loving hands.
Many thanks
Martin and Judy. |
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Hi Lynne Many thanks for introducing us to Stephanie Watson who looked after Zak when we went on holiday, she is a lovely person and Zak took to here immediately, he was taken walks etc and when he came home he was not stressed in any way and was well groomed. I would not hesitate to recommend her.
Thanks again, Pauline.
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May I say that we were completely satisfied with the service provided by Annette our minder.
Mollie our dog was very well looked after and was in no way traumatised by the experience as I am sure that she would have been by going into kennels. In fact she made a new friend and I was delighted to see her bouncing around with Annette's dog when I went to pick her up. We have already booked her next stay for September.
Many thanks for your wonderful service
Kathy. |
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We were very happy with the minder we had. As our dog is half grown and large he can be very destructive but it was not a problem at Kathie's. My dog had obviously had a lovely visit and was quite at home when we went back to get him. I think it is a great service and was happy with the minder we had, thanks.
Sue. |
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We have previously lived in both nsw & qld and used a similar service and looked via the internet for a similar service available in w.a. (we don't & will not use a boarding kennels) I can only speak for our dog, Georgina. She absolutely loved her holiday stay with Edna. Georgina was spoilt to the max. I think Georgina is probably saving up so she can send us back on holidays and then she can go and stay with her new " Aunty Edna"! And, yes we will recommend you, in fact i passed on the refrigerator magnet during the week-end to a friend.
Best regards Georgina, Pauline & Jim . |
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Hello Lynne,
We found out about Top Dogs from the website 'OzDoggy'. We were extremely happy with Annabelle, who looked after Leroy for us. Much to our surprise, he was not at all traumatised when we returned to collect him after our holiday. Annabelle treated him like one of the family, and he seemed very happy to stay with her and her pet dogs. We would love to send Leroy to Annabelle when we next go away and need Leroy to be looked after. It has given us peace of mind to know that we can safely leave Leroy when we need to be away, and know that he is going to be happy and well treated. We couldn't make any suggestions to improve your service - everything was done professionally and with no problems. We would be happy to recommend Top Dog Minders to anyone needing dog sitters.
Best wishes, Robyn. |
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Dear Lyn,
Jane is a lovely 'foster mum'. Rodney really enjoyed having five acres to run around on and playing with the other dogs. He was loved and looked after better than I could have hoped for.
Michelle . |
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Dear Lynne,
Just to let you know how thrilled we were with the service provided by TopDog Minders and to sing the praises of Maggie and Glynn. What a superb couple! Our 12 month old pug Alby was loved and cared for as much by them as he would have been in his own home. Your organisation is in good hands when you have 'Minders' of their calibre. We will definitely turn to your servicewithout hesitation in the future and will recommend our friends do the same. |
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Q.How was your experience? A. Fantastic. Maggie and Glenn looked after Buddy like he was their own dog. He was able to keep his routines, they walked him and played with him. Their house and yard was totally perfect for dogs and it wasn't a problem if Buddy got in the garden or dug a hole. A very relaxed atmosphere and A1 service. I enjoyed my holiday more knowing Buddy was also enjoying his "holiday". Q. Recommendations and future use. A. Absolutely. I have already recommended you to our friends. No need to improve you're doing a great job.
Carol. |
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Our minder was very friendly and noted down everything that we said and wanted done for the dogs. She also seemed to keep them entertained and win over their trust, especially one of our dogs who is a little shy and wary. Communication was good, when ever I text for an update the response was fairly quick and good. My experience was a good one as the dogs seemed to enjoy it better then a kennel which is the main thing for me, the dogs are happy.
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Hi Lynne , it’s Paul here ,
Just to let you know Cedar had a great time down “South “ and the run around the block with the Shepard’s was just what he needed ( so he didn’t miss us of course ) Jane , David & their family all got along fine by the sounds of things , as he is welcome back. Its a great service you guys provide and is definitely peace of mind knowing they are being looked after by good people in a home environment rather than a kennel.
Thanks again, Paul. |
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Hi Lyn,
Just wanted to let you know that Amber had a great time and it was quite obvious she was taken care of and doted on the whole time I was away. The two Minders were great, especially Joan. Amber is full of energy and also quite sensitive, Joan was aware of this, and gave her a lot of fun and security/safety through out her stay. I will be using your service again and I hope she will be going to stay with Joan again.
Thanks very much, Ruth. |
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Hi Lynne.
I have been meaning to email you for some time about how happy we were with your services and the placement of Buddie with Jillian. He was thoroughly spoilt and did not want to come home. I have already recommended this service to many and will no doubt be using you again.
Kind Regards, Trish. |
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Q. How was your experience with a TopDog Minder? Excellent. Very proffessional, and caring of my daughters dog. We have used traditional kennels in the past but where not happy with the standard of care offered. Seamus was well looked after and was integrated into the minder's family life.
Bruce. |
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Hi Lynne,
I just wanted to say thank you for arranging Nadia to mind my dog Tara at such short notice. Nadia looked after Tara so well and she treated her like a part of their family. When I went to pick up Tara she barked as if she was protecting her own home at first. When I opened the door and she saw me she got so excited and got lots of cuddles! She was so clean and healthy and was obviously very happy and well cared for during her stay. |
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Hello Topdog minders (Lynne) Just a note to thank you for your sevice, as you know we are traveling around Australia. This was the first time we have used a house sitter for our poodle. We had Sue from Como, who we found very good and she set our minds at rest with her obvious love of dogs. It gave us a great day out where we could go places that wont allow dogs. We will be using your service again if you have anyone in the area we are in. Once again Thank You, Jude & Reg. |
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Martin Betts
Q. What was your main concern or requirements when selecting a dog minding service ? ALL THE KENNELS THAT WE LOOKED AT ONLY EXERCISED FOR 20 MINS PER DAY, THE REST OF THE TIME THE DOGS WERE LOCKED UP IN THEIR CAGES. SOME DIDN’T EVEN HAVE 24/7 ACCESS TO A RUN AND THEREFORE FORCED INTO DOING THEIR BUSINESS ON THE CAGE FLOOR. NOT THE SORT OF ENVIRONMENT THAT WE WANTED TO PLACE OUR DOG IN. Q. In light of your experience, would you use us again and would you recommend us to others? YES, DEFINITELY, I THINK THAT A HOME ENVIRONMENT IS AS NEAR TO IDEAL AS YOU CAN GET. SEBI SEEMED TO ENJOY HERSELF AND GOT ON VERY WELL WITH ELAINE AND HER HUSBAND.I WOULD DEFINITELY RECOMMEND THE SERVICE TO OTHERS, IN FACT I ALREADY HAVE. |
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Victoria
Q. What was your main concern or requirements when selecting a dog minding service ? Someone who would make the dog feel secure ,loved(lots of attention) and exercise him frequently. Someone who had a secure property and was aware of his escape tendancies. Q. In light of your experience, would you use us again and would you recommend us to others ? Yes I certainly would use Tracy again she was excellent .I felt relieved when I met her as it was all a bit of a rush with the funeral I had to go to overseas. Q. Do you have any other suggestions you would like to add ? I had no idea you existed ,why don’t you see if you can interest one of the T.V.channels to do an interest story for you. I would be happy to give you a recommendation on air. If its easier to do in Sydney Benji (the dog)will be there in March my daughter whos dog he is has moved over there. |
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Kimberley
Just wanted to let you know that our enter family had a wonderful holiday and we feel Minko had the BEST TIME. We think she is suffering withdrawal, all joking aside we could not be happier with the service and attention that was bestowed upon Minko by Heather. She really knows how to look after dogs and gets to know them very well. Minko was trim taught and terrific. We are not so sure about how happy she is to be one of the big pack at present as she is not getting enough attention but she did LOVE staying at Heather's. So Thank you very much and would you please send on our congratulations to Heather she is a gem. |
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John and Mel
Q. What was your main concern or requirements when selecting a dog minding service ? My dog’s welfare. She is a laid-back dog, but I needed to know she’d be in a safe environment and happy while I was away, otherwise I would’ve been fretting about her. Q. In light of your experience, would you use us again and would you recommend us to others ? Yes, I would use this service again. It’s a lot better than placing your dog into the kennels. Just the fact that Brie was around people and other pets, she would’ve been right in her element! Q. Do you have any other suggestions you would like to add ? Heather was really good and I felt comfortable leaving Brie with her. Heather gave Brie a bath before she came home and when my husband went to pick her up, she was racing around quite happily which is the best sign ever. Could you please pass on my thanks. |
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Sue
Joan and Eric were fantastic – obvious dog lovers. They even took our dogs out on an outing down to the river. Our dogs were relaxed and happy when we picked them up and I would have no hesitation using the service again. |
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David
Q. What was your main concern or requirements when selecting a dog minding service ? Not to be couped up in a small kennel for the whole period. To be well looked after and cared for. To treated with kindness and respect. Q. In light of your experience, would you use us again and would you recommend us to others ? Defintitely and have already advertised your services widely among my friends. Q. Do you have any other suggestions you would like to add ? Not at present. Your services were excellent and the Minder was a just the right kind of person for the job. I was very impressed with your Company. |
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Leah and Steve
What we were looking for, was, that Toby could be part of the family and that his strict diet be maintained due to skin allergies. Lynne treated Toby like a Prince and took lots of videos and photos for us, even letting him sleep on her bed. It was also great for him socially to mix with other dogs on neutral territory. She is also only a 10 minute drive away which was very handy when trying to juggle flight times. |
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Annette
Hi. Just a note to say how pleased we are with the care Gill gave to Jacko on both times she has cared for him. He certainly must have liked having the company of the other dogs for the duration of his stay - he has a bit of a 'lonely' look on his face now!! We'll just have to get another pooch to keep him company. Many thanks for yours and Gills help with finding him a place with such short notice. |
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Staicee
Absolutely, for both. Jane was wonderful. I would definitely recommend Top Dog Minders to everyone. Just knowing your precious family member was looked after in a loving home environment makes your holidays great as you don’t have to worry. Also having the first meeting with Jane made us feel totally at ease. It has taught Leroy how to interact with other dogs, Lucy and Charlie were Beautiful Girls |
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Jacinda
I went away at the last minute and all of the kennels were booked out – so I tried Top Dog and was lucky enough to get something. Now that I have used Top Dog – I won’t go back to a kennel as I really liked the concept of my dog being in a home rather than a kennel. She almost didn’t want to come home, she had so much fun! My Minder was great! |
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Kerrie
I have found your carers to be both friendly and professional both times. I would have no hesitation in contacting you again should Max need looking after. I will also recommend your services to my friends and family. |
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Judy & Nick
Q. In light of your experience, would you use us again and would you recommend us to others ? Not only would I use the service again, I have also recommended it to approx. 20 of my dog walking friends - I have given out cards, brochures and paper clipping. |
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Debra
I would like to thank you for putting me in touch with Julie. This is the first time I have ever felt happy leaving Nessie. Julie is such a lovely person, I felt so at ease with her and she looked after Ness so well----- She is wonderful ! Thankyou. |
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Genevieve
Q. What was your main concern or requirements when selecting a dog minding service ? Safe, caring, accessible (no day trips to the country to drop off or pick up when rushing to pack for family holidays). Our dog is young and needs contact with people and stimulation. Q. In light of your experience, would you use us again and would you recommend us to others ? Yes and yes. A great idea that works. He has already had two really good holidays and we know that he will be having a great time whilst we’re off having our own holiday. |
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Johannes
Q. In light of your experience, would you use us again and would you recommend us to others ? Definitely on both counts. Our minder was absolutely delightful and put our minds at ease about leaving our dog there for a month at first meeting. I have absolutely nothing but positive things to say about our minder and very much appreciate all her attentiveness to our dog’s welfare. It was clear that our dog was looked after just as he would be at home. Very impressed and very appreciative. |
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Jennifer
We are back from our holiday. Collected Murphy from Lynn Hewitt and her family - they were great - Murphy loved the whole family, so we were really pleased. Murphy looked in great condition and was obviously well loved and looked after in our absence. Lynn said they would be happy to have Murphy anytime, as they all loved her too. Q. In light of your experience, would you use us again and would you recommend us to others ? Definitely – I have already recommended you – wouldn’t use anyone else. Have used another dog minding service in the past and they couldn’t compare in service and the minders. |
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Kylie and Dion
We were really impressed with Lynn and Mike Waters who looked after our dog Brandy. She had a great holiday at their home, was really well looked after, and was even returned to us with her own holiday snaps. Q. In light of your experience, would you use us again and would you recommend us to others ? We would be happy to recommend them to any future customers and would not hesitate in leaving Brandy with them again. |
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Kylie
I would like to thank you very, very much for the service that your company provides. I have not had our dogs looked after by anyone other than family, and this is the first time they were not looked after at our house, so it was quite stressful for me. Allison was absolutely wonderful, and the dogs loved her, which made me feel so much better. I was not very keen on leaving the pair of them in a shelter or kennel, so having them looked after at someone's house, without 50 other dogs really eased my mind. Q. In light of your experience, would you use us again and would you recommend us to others ? I would highly recommend this service, and I have already started telling my friends and family that their "babies" would love this too. |
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Sandra
I wanted to feel confident that Wallace wouldn't be stuck in a cage with no stimulation for ten days. When I heard that your minders kept dogs inside their homes, I could enjoy my holiday without feeling guilty about leaving the poor dog in a kennel. Wallace was left in a kennel once before and was obviously traumatised when I picked him up, this time, however, he was his happy playful self after time with Beryl. Now I intend to use your service EVERY time we go away. Q. In light of your experience, would you use us again and would you recommend us to others ? I have already recommended you to two other families and will continue to do so. |
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Celia
I have no suggestions i can think of for improving your service, just compliments ! Peter's service was excellent and Georgia was amazing, caring and loving. Thank you all for a wonderful experience ! |
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Analisa
I liked the fact that minders would allow the dogs to sleep inside if they wanted to. I have already used your service three times so far and have started recommending you to people. Keep doing what youre doing. Its fabulous. P.S. Dont lose Kirsten as an employee or a minder. She's an absolute gem- a real asset to your business! |
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Mel
I was concerned about my dog not getting proper care and attention. We had a bad experience in Perth with a Kennel, and I didnt want to go through that again. The concept of Topdog Minders, with our pet staying with a family in a family environment, really reassured us. I've told everyone in Perth about the business. I know of many people who will be using you there. Pam and Ray in Cheltenham have been great regular sitters of my dog Cooper. I will miss them and their care for our dog when we return home to Perth. |
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Reb
Q. In light of your experience, would you use us again and would you recommend us to others ? I have already recommended Topdog to others. Bhavna was fantastic with Abby and I would have no doubts about leaving Abby with her again or using Topdog in the future. |
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Samantha
I would just like to say that you are very lucky to have Linda as one of your Minders. She and her girls looked after Ralph with so much love as though he was their own – he was even sad the first night we had him back – which obviously I think was a great sign he enjoyed them as well. Thankyou so much for organising this and I will definitely be in contact on our next holiday to book Ralph through your company with Linda. |
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Marina
Just a quick note to let you know that all went well with our Charlie and his "holiday" with Judy over in Brighton East. It was great that she has two little dogs of her own, so Charlie had playmates and was not at all miserable. (I think he misses them now, though!) We will certainly use your services again. |
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Tom
Just a short note to thank TopDog Minders for looking after my dog Monty April - July 2006. Monty arrived in London in perfect health and it was obvious to me that he had been very well treated whilst in the care of Sue for the time I was relocating to Ireland. Sue did an exception job and I was very appreciative that she sent through regular updates emails (including photos) on how Monty was going - I would certainly recommend TopDog Minders to anyone who does not like the thought of putting their loved canine companion in kennels for any period of time. Thanks again and regards, Tom Couch. |
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Anne & Brett We have been really delighted with Georgia's care of Hooper and it means so much to us that we can go away on a holiday knowing that he is happy and safe. Georgia is always so lovely to deal with and very accommodating. Hooper obviously feels very comfortable with Georgia and for that we are so grateful. Q. In light of your experience, would you use us again and would you recommend us to others ? We think TopDog Minders is such a great service we've been passing your name on to lots of people. |
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Lina Just wanted to send a quick note to say thanks. Lilly (our 12 month old Lab) was recently looked after by Sharon Ericksen and we just wanted to extend our appreciation and thanks. As predicted Sharon, (and her gorgeous 16 yr old Lab Culdi) were fabulous with Lilly. This was Lilly's first time away from us and needless to say she was very spoilt and appeared to have had a wonderful time. I actually breathed a sigh of relief when Sharon said she'd have Lilly back......phew! Again, a big thankyou to everyone and special thanks to Sharon. Q. In light of your experience, would you use us again and would you recommend us to others ? We'd have absolutely no hesitation in using TopDog Minders again and again. |
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Kiet Van-Pohl I would like to take the opportunity to thank Andrea for looking after ‘Ben’ for me. As she found out that not only Ben was an exRSPCA dog but a dog has ‘low self-esteem’!!!!! Ben must have had an abusive past but slowly has develop confidence and love through myself. Having said all that, I would like to express my confidence with having Andrea look after Ben. Although she looks after a few dogs at once, nevertheless, I was surprised to ring her from Phillip Island that Ben had been ‘sleeping’ with Andrea in comfort….. He must have really trusted her and felt at home with Andrea. Not only does Andrea knows how to make dogs comfortable, but she also gave me quite a lot of advise especially for a slightly timid dog like Ben. In all, I would like to thank Andrea for her time and care for Ben and would recommend anyone to her. |
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Kelly I just wanted to say a BIG BIG BIG thank you to you and Kirsten for coming to my rescue. As you know Kishma attempted to escape from Boarding Kennels which resulted in a severely injured foot that required 24hour supervision whilst it healed. As both Dan and I work full time we were in a jam. Angel Kirsten to the rescue. She is is amazing, I work long hours and travel frequently interstate, Dan does shift work. Kirsten fitted in around us, nothing was a drama or a problem and the ability to drop kish off in the morning and pick her up at night was fantastic. She even had the odd Sleep over. I felt like a real mum with a child in day care. On top of this Kirsten even washed her for me!! What can I say about Kirsten other than she is a rare gem. I deal in a fast paced hectic aggressive IT industry and I tell you what we could all take a leaf out of Kirstens book on exceptional customer service and flexibility. Her smiley face and “Can do” attitude made the whole experience so easy. Kishma got to know where she was going everyday and bounded into the car. I wish there was more people on this earth like Kirsten, she is a wonderful human being. Kishma most definatley will be back, My other dog Charlie is jealous off her outings we have had to give him treats as we felt guilty. Thank you so much Wendy for taking us on board, you understood my situation and came to my rescue.. Again thanks for a fantastic service. We will be back! And after today…I think real soon.
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Deb Just a note to say thanks for putting me onto Lorna & Pat - they fell in love with Toby and clearly he settled well. Will use their services again in the future as I am sure return trips to Melbourne may mean that I need him looked after to allow me the freedom to catch up with friends etc where even the most lovable of dogs are not always welcome. |
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Aveline I wanted to drop a quick line and say how fantastic Georgia was - the dogs had a ball and were actually depressed at coming home (where their mum can't spend anywhere near as much time with them!). I look forward to using her again (and again) as our dog sitter. ;-) Many thanks |
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Janet Just a quick note to let you know that your choice of minders for Beth and Annie was excellent.....both Nathaniel and Julie are true doglovers.....I think both dogs had a good a holiday as us.....even went on a trip to the beach with a swim in the ocean....I would have no problem recommending them to anyone
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Graham and Judy We thought you would like to know how pleased we were at the care Sirius enjoyed whilst we were away. Carolyn (in Balwyn) cared for Sirius as if she was their own dog, including small snacks of veal schnitzel. She clearly had a wonderful time. In fact she had played so hard with the Carolyn's dog, Hudson, that when she returned home, she had to mind a sofa for 24 hours to sleep off all the activity. Rather amusingly, this involved much REM sleep with generous bouts of tail-wagging - happy dreams! Many thanks for the superb service. |
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Rhonda and Ken Just a short note to say thankyou for enabling us to have a lovely holiday knowing that Prince was well looked after by Sue, she was wonderful and he settled down with her very quickly and she grew to love him like we do.Please find attached some photos of Prince enjoying his holiday with Sue. Regards, Rhonda and Ken |
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Lisa Just a quick note to let you know we were delighted with the way Graham and Kay looked after Oscar when we were away, They obviously took great care of him which was much appreciated. Best regards Lisa Garlick |
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Keesha I would like to thank Edna & Ken for looking after me while Mummy & Daddy are away.I have so much fun & can't wait to see them both again real soon. Hugs & Licks Keesha (Singleton) |
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Jennie & Wayne Everything went really well with Chelcey and Rob. Akeetah returned home a lot healthier then when she left - having been walked every day. Even the neighbours commented on how good she looked. I was really pleased with the service and have been telling EVERYONE about it. Chelcey and Rob said they would take Akeetah back anytime - so we will definitely keep that in mind when we next need it. Thanks for organising it all for us - especially at such LATE notice. We really appreciated it. All the best, Jennie & Wayne |
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Carole We were very pleased with the care Maxy appeared to receive at Paulette, and would be more than happy to return him there in the future. Thanks for your great service, I am seriously thinking I may ask to get onto your books next year, and mind dogs for others! Maxy really enjoys the company! |
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Garry M I have been taking Chelsea to Pat & Lorna's place in East Bentleigh for occassional day care since she was three months old. Sitting at home in the garden each day from early in the morning until the evening can sometimes be boring for a young active dog. Not to mention being outside on 35 degree plus days! Chelsea is always excited when we arrive at Pat & Lorna's house as she knows she will spend the day being as well cared for as if she had been home with me. I have also found that Chelsea is more settled in the evenings after having spent the day in the company of other playful dogs. Going on occassional day care should also assist in a smooth transition with arrangements when I go on holidays." |